Writing
Working it out
A working record of design and product work as AI changes it. Partial thoughts, things that broke, and what I would do differently. Written mostly so I stop relearning the same lessons.
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The snow day
When GitHub went down for 7.5 hours, a product design team didn't have a runbook. They had a snow day.
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Resolution, not scale
A reaction to Harvard/MIT's 8.3B-persona simulation, reframed as the actual failure mode of UX personas: not sample size, compression.
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They always say yes. I still hate asking.
The expensive part of metered AI isn't the bill. It's what people quietly stop trying.
Nothing matches that yet.
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